Frequently Asked Questions
Everything you need to know about your Anima Mundi Herbals order.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your door.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please visit our returns portal to start a request and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, eco-friendly fabrics. We work closely with our suppliers to ensure fair labor practices and minimal environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.